About Us » Testimonials

Outstanding customer service is always part of the package at optionsXpress. Our number one goal is to help you succeed as an independent investor. We believe that the best person in charge of YOUR money is YOU.

We can help you succeed by providing …

  • Control of your money via ONE platform to trade stocks, bonds, options, ETFs, mutual funds and futures.
  • Knowledgeable and friendly assistance—when you need it.
  • Robust, easy-to-use trading tools to help give you an edge.
  • Stability through solid financial footing and account protection.

See for yourself why our customers love us and what makes optionsXpress different.

What Our Customers Are Saying

"Good fills, good web site, good tools, and good service. Keep it up guys. You guys do you best to help and service me and my accounts."
— Tim M.1
"Call me anytime and I will say the same thing. Your service people are always the very best each and every time I call that has been true for all the years I have been with OptionsXpress."
— James K.1
"Quick, efficient and knowledgeable. It doesn't get any better than this. In my dealings with OX it's been that way for years. The best customer service I've ever seen."
— Everett W.1
"Thanks for all your time and help. I really appreciate your customer service. Great service is increasingly rare."
— Larry S.1
"I could not be more satisfied. I need to talk with Customer Service frequently and can in every case attest to their courtesy and thoroughness."
— Frank M.1
"Thank you for answering all my questions. As a new trader, you’ve really helped me."
— Edward K.1
"My experience with optionsXpress’ customer service has been truly exceptional, and a welcome relief from the norm of the last several years for customer "service" departments in any other industry that I have had to suffer through. In glaring contrast to these organizations, your service has been consistently prompt, knowledgeable and patient with none of the long wait times."
— Peter B.1
"I trade with optionsXpress because I get honest execution at an affordable price. I know that my two accounts I have with your firm are safe and your people are working hard to get me the best price."
— Carl S.1
"I truly enjoyed the seminar/workshop I attended in Frisco, Texas. You have a great platform with superior tools. But more importantly, I have had a great experience with your helpful/friendly staff. Keep up the great job!!!"
— Marcello D.1
"Good customer service. optionsXpress is very prompt in replying and answering your questions."
— Neethu K.1

Please see the disclosures page for additional information regarding this section.