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We're committed to finding the right answer quickly, so that trading online doesn't mean trading alone. Our extended customer service hours give you access to the personal, knowledgeable help you need—right when you need it.

Live Online Help
online in real time.
M–F, 8:30AM–8PM EDT
Email
Use this form to email us a question. You will receive a response by the end of the next business day.
Telephone
888.280.8020 General Support
M–F, 9AM–8PM EDT
888.280.6505 Trader Support
M–F, 9AM–5.30PM EDT
877.280.6040 Futures Support
24 hours, Su 5:30PM–F 5:30PM EDT
Mail
optionsXpress, Inc.
P. O. Box 2197
Chicago IL 60690–2197
Facsimile
312.629.5256 General Support
877.281.0384 New Accounts
877.219.6054 Account Transfers
312.220.7042 Retirement Services
Overnight
optionsXpress, Inc.
150 S. Wacker, 12th Floor
Chicago IL 60606
Attend a free seminar at your local Schwab branch office.